Banking Security Tips

Safety is our main priority for our customer. With the correct practice, customer will be able to perform banking activity with more confidence. The followings are several banking safety tips:
- Make sure you access Mayapada Online through the official website address.
- Through the official website of Bank Mayapada at https://www.bankmayapada.comÂ
- Click the Internet Banking button for Internet Banking transactions.
- or click on the icon on the top right
- The link will direct to the Mayapada Online Microsite page at https://www.myonline.id
- Then press the LOGIN button on myONLINE Individu
- The link will direct to the Mayapada Online page at https://ibank.mayapadaonline.comÂ
- Through the official website of Bank Mayapada at https://www.bankmayapada.comÂ
- Directly access the URL https://ibank.mayapadaonline.com in your Internet browser. Do not access Mayapada Online from banners on Internet sites.
- To avoid errors in writing the Mayapada Online site address, save the site address in the favorites or bookmarks menu, so that in the future if you want to access Mayapada Online, simply select it from the favorites or bookmarks menu.
- Check the SSL certificate to ensure that you are receiving a valid SSL certificate that has been registered for  https://ibank.mayapadaonline.comÂ
- Make sure that your browser has a padlock/key image indicating that the page you are currently accessing is encrypted using SSL. If you do not see the padlock/key image, please log out immediately.
- If you receive a message explaining that the certificate is invalid, please do not continue accessing Bank Mayapada internet banking and immediately contact myCALL on the number 1500029.
- Do not lend, transfer Tokens or tell your Token PIN to anyone else.
- When making a transfer transaction, make sure that the name and account number of the recipient of the transfer are correct.
- Make sure that you log out when you leave your computer even for a moment.
- It is recommended that you do not access Bank Mayapada internet banking at an internet cafe or network that is not secure. Make transactions in places that are secure, such as on a personal PC (computer) at home, in a shop or at the office.
- Beware of fraud attempts from individuals who claim to be bank officers/Mayapada Bank officers via telephone, fax or email, who ask for personal data, including Internet Banking PIN and Token PIN. Because Mayapada Bank officers will not ask or inquire about PIN/Password numbers.
- Change your PIN/Password periodically or immediately if there is an indication that your PIN/Password is known by another party with a unique and difficult to guess combination of numbers.