myONLINE is an Internet Banking service from Bank Mayapada that can be accessed anytime and anywhere.

myONLINE Services :

1. Information
   • Transaction Inquiry, Balance Inquiry, Exchange Rate, Interest Rate
2. Fund Transfer
   • Transfer to Mayapada account or Other Bank account (Online/SKN/RTGS), Scheduled Transaction.
3. Purchases
   • Phone Prepaid Reload, Data Package
4. Payments
   • Telephone, Internet, Credit Card, Cable TV, Installment, Insurance, Ticket
5. Block ATM Card
6. Others
   • My Profile, Reports, Contact us

myONLINE REGISTRATION

1. Customer can register for myONLINE facility through ATM or Bank Mayapada branch office.
2. Requirements to register myONLINE:
   • Has mySAVING atau myGIRO Individu account
   • Account status must be active
   • Has active phone number and email registered in Bank Mayapada
3. Steps to register myONLINE through ATM:
   • Insert ATM card and PIN
   • Choose language
   • Choose “Other transaction”
   • Choose “Registration/PIN Services”
   • Choose “Internet Banking Registration”
   • Input 6 digit PIN for myONLINE → Choose “Correct”.
     (Note: Use this 6 digit PIN as your password to login to myONLINE for the first time)
   • You will receive a receipt containing myONLINE USER ID
   • myONLINE through ATM is successful
   • Access myONLINE in myonline.id
   • Input User ID, Password and Verification Code → Choose “Login”
4. Document requirement for myONLINE registration at Bank Mayapada branch office:
   • KTP
   • Paspor dan KITAS (for foreigner)
   • Passbook
   • ATM Card
5. For registration through Bank Mayapada branch office, User ID will be sent through email and password will be sent through SMS according to customer’s registered data in Bank Mayapada.
6. Authorization of financial transaction is done using myTOKEN. Activate myTOKEN immediately to enable financial transactions in myONLINE.

TIPS TO TRANSACT SECURELY

1. Access myONLINE only by entering  https://www.myonline.id on your internet browser.
2. Make sure your browser displays   https://www.myonline.id on the web address.
3. Keep the details of your User ID, Password, and PIN myTOKEN confidential by :
   • Do not share your User ID, Password, and PIN myTOKEN to anyone for any reason.
   • Do not use easily known information such as phone number, birthday, etc as your Password or PIN.
   • Do not write down your User ID, Password and PIN.
   • Use User ID dan Password cautiously to prevent it from being seen by others.
4. Transact in secure devices such as Personal PC or phone.
5. Do not leave device in logged on condition. Always log out before leaving device.
6. Inform Bank Mayapada if User ID or Password has been known by others.

For further information, please contact myCALL at 1500029 or visit our nearest office.